Customer-Orientated Claims Service

LifeCare’s claims philosophy is to provide benefits as quickly as possible. Since most LTCI claims involve life-changing events and often loss of independence, our Personal Care Advisors work closely with the insured, family, and caregivers to ensure the delivery of needed services.  When appropriate, we involve Care Managers trained in the geriatric field.  Highlights of our Claims services include:

• Experienced staff averaging 15+ years (5 in LTCI)
• Eligibility to receive benefits rate exceeds 97%
• Prompt Payment