Jim founded LifeCare in 1988 and is the driving force behind LifeCare’s innovative approach to long-term care insurance product design. In addition to his role as CEO, Jim is Chairman of the Board for both LifeCare and its parent company 21st Century Life and Health. Jim directly oversees LifeCare’s marketing and actuarial functions.

Jim is a third generation insurance professional with over thirty-five years experience in the life and health insurance industry. Prior to founding LifeCare, Jim had progressively higher level responsibilities with CNA, Alexander Hamilton, Maccabees Mutual, Pacific Standard and PennCorp Financial, where he developed his expertise in actuarial pricing, marketing and reinsurance negotiations. His unique ability to design innovative products with sufficient reinsurance to ensure corporate profitability is the key to LifeCare’s success in structuring sound joint venture arrangements in the long term nursing care market.

Jim led the effort to form the Society of Actuaries' Long Term Care Insurance Section and was its chairperson for its inaugural year in 2000, as well as his final year on the council in 2004. Jim also led the effort to develop the Annual Intercompany LTCI Conference, serving as chairperson for the first four, while remaining heavily involved in the fifth through ninth conferences. He was awarded the first “Lifetime Achievement Award” presented at the Fifth Annual Intercompany LTCI Conference.

Jim was a member of the Society of Actuaries Board of Directors from 2005-2010 (serving as Vice President of the Board from 2008-2010). Also, he is a member of the Board of Directors for the Intercompany Long Term Care Insurance Conference Association.

Jim has authored many articles on LTCI including the annual Broker World LTCI surveys for years 2000 through 2004, as well as articles for the National Underwriter, Best’s Review, Contingencies, Life Insurance Selling, and Health Insurance Underwriter. He is frequently a featured speaker at national meetings about long-term care insurance.

Jim is a Fellow of the Society of Actuaries (FSA), a Chartered Life Underwriter (CLU) and a Fellow of the Life Management Institute (FLMI).

Jay has over thirty years of insurance industry experience, including fourteen with LifeCare, and is responsible for all actuarial and accounting functions including product development, financial and reinsurance reporting. Prior to joining LifeCare, Jay was Vice President and Associate Actuary at John Alden Life Insurance Company. He managed the product development, reinsurance administration and compliance areas for the life division. At John Alden, Jay also had responsibility for the development of illustration software for both the life and long term care product lines.

Pete has over thirty-seven years of insurance company experience, including over twenty-three years at LifeCare. Prior to joining LifeCare, Pete was Vice President of Underwriting for Pennsylvania Life Insurance Company, where he managed a department of 20 Life and Health underwriters and had responsibility for all aspects of underwriting procedure and administration. He worked closely with claims management to define an integrated company philosophy of underwriting and claims handling. At LifeCare, Pete has focused on designing a streamlined but thorough underwriting process to minimize claims disputes and allow for the timely payment of benefits.

Gwen has over thirty years of insurance company experience, including twelve years with LifeCare, managing LifeCare’s marketing support function for its client companies, their home office support staff and field force. In addition, she manages the MassMutual Underwriting Services team. Gwen is a licensed agent and prior to joining LifeCare, managed the field marketing support department for John Alden Life’s Western Service Center, providing sales support and product training. When SunAmerica acquired John Alden’s annuity business, Gwen’s responsibilities included Managing Customer Service.

Alan’s insurance industry career spans over 45 years, beginning at PennCorp Financial, where he held officer positions with its Pennsylvania Life and Massachusetts Indemnity subsidiaries in its Information Technology division.  In 1983, Alan joined First Executive Corporation as the first employee and chief administrative officer of its universal life startup, First Delaware Life. 

In 1988, Alan co-founded LifeCare and was its Executive Vice President and Chief Operating Officer until his role changed in January 2010 to Senior Vice President and Corporate Secretary.  In addition to his role as Corporate Secretary, Alan oversees the Information Technology Department.  Alan also serves on the Board of Directors of both LifeCare and its parent company, 21st Century Life and Health Company, Inc.

Kirk has over thirty years of insurance company experience, including over twenty-three years at LifeCare, managing the government relations, compliance and product development and implementation process. He is also responsible for the company’s Administration and Human Resources areas. Kirk began his career as an attorney in private practice, then worked for PennCorp Financial, Beneficial Standard Life Insurance Company and First Delaware Life Insurance Company. Kirk is LifeCare’s representative on the America's Health Insurance Plans (AHIP) Long Term Care Committee.

Tony has over thirty years of insurance company experience, including fifteen years with LifeCare. Tony is responsible for maintaining the New Business Department's ability to issue policies quickly and accurately, and for assuring Policy Service's proficiency at providing information and assistance to LifeCare's policyholders. Tony began his insurance career at PennCorp Financial in Underwriting and, during his fifteen years at PennCorp, held management positions in New Business and Policy Service. Prior to joining LifeCare, Tony was responsible for moving PennCorp's New Business processing from Santa Monica, California to Raleigh, North Carolina, and later managing the Policy Service Department of PennCorp's Canadian Home Office in Toronto, Canada.

Eileen has over thirty-five years insurance company experience, including over twenty-one with LifeCare, and is responsible for the state filing and product approval process, as well as the ongoing activities related to maintaining compliance of those products with all statutes and regulations. Prior to joining LifeCare, Eileen spent over fifteen years at PennCorp Financial, holding positions in underwriting, government relations and compliance. Additionally, Eileen has an integral role in the coordination of various tasks involved in the product release and implementation process.

With over two decades of IT management experience, Jim is well equipped to lead LifeCare’s Information Technology Department. Today Jim's focus is in Application Architecture, Strategic Planning, Governance and aligning Information Technology with the Business community. Prior to the appointment of CIO in 2006, Jim was responsible for the company’s security, research and development for new system architecture and integration. Additionally, Jim directed the migration from Token Ring to Ethernet, design of a new IP telephony network and the installation of the IT infrastructure when the company relocated in 2004. Jim has published case studies on IP telephony, IP Recording, topology bandwidth testing and ISeries printing in several periodicals. Prior to joining LifeCare in 1995, Jim worked in LAN administration, AS400/System/38 operations and telecommunications for a leading mortgage banking company.

Chuck has over 30 years of insurance company experience, including twelve at LifeCare, and is responsible for LifeCare’s claims administration. He has held claims management positions for Heritage Life Insurance Company and Protective Life Insurance Company in their Credit Life and Disability divisions, and has over 12 years experience with Pennsylvania Life Insurance Company in its disability division. In addition to his Claim Department responsibilities Chuck works hand-in-hand with LifeCare’s client companies, training both producers and Home Office personnel about Long Term Care Insurance products and claims practices.

Jay Sherman is an attorney and Human Resources executive with extensive experience in employee relations, talent management and leadership development.

After spending many years as a civil trial attorney, in 1997 Jay transitioned to a career in Human Resources when he began working for Kinko's, Inc. as Employee Relations Manager. In 2000 he was hired to head LifeCare's Human Resources Department. In his current role Jay and his staff of HR professionals are responsible for hiring, training, employee benefits, compensation design, HR information systems and employee relations. Jay works closely with the company's executive team to facilitate initiatives to improve organizational effectiveness.

Jay has given presentations to various professional groups on talent management, teambuilding, communication skills, emotional intelligence, performance management and leadership development. He holds the following academic degrees: Master of Arts in Organizational Management from the University of Phoenix, Juris Doctor from Loyola University, and a B.A. in Sociology from California State University, Long Beach.

Julianne has over 20 years of experience in the insurance industry, including over 5 years at LifeCare. At LifeCare, she supervises the Accounting, Field Administration-Agent Contracting and Project Management Office functions. Prior to joining LifeCare, she held a Senior Director position with Zenith Insurance Company supervising the Financial Reporting, Accounts Payable, Treasury and Investments functions. Julianne worked for 4 years in financial reporting at Odyssey Reinsurance Corporation prior to Zenith and she began her career in insurance in 1990 with Coopers & Lybrand in their New York insurance practice. Julianne has a Bachelors of Science degree from Fordham University, is a Certified Public Accountant and has received her Long Term Care Professional designation from AHIP.